Refund Policy

Return and exchange eligibility

We accept eligible returns of both defective and non-defective new merchandise, and we accept exchanges subject to review and stock. A non-defective item must remain new, unused, and in its original condition. Damage, defects, incorrect goods, missing parts, or a material difference from the description can also be reviewed without limiting rights provided by law.

Start within 30 days of delivery

Email uhehonigo89@gmail.com within 30 calendar days after the order is delivered. Include the order number, checkout email, reason, and photographs or video for a product problem. Obtain approval before mailing anything; we will confirm the correct return address and instructions rather than treating our General mailing address as a return warehouse.

Label, exchanges, and refunds

A free prepaid return label is included in the package. After approval, use that enclosed label with the confirmed instructions; contact us if it is missing. There is no restocking fee. Once a refund is approved, we process and initiate it to the original payment method within 10 days. Your bank, card issuer, or payment provider may need more time to post the credit.